
Become a Customer-experience Business
Success comes from recognizing that every business is now in a customer-experience business. Companies that are not customer-driven...

Dimensions of Transforming People – Part 3 of 3
Given the current business volatility & disruptions driven by technology, digitalization, business-model innovation, industry dynamics,...

Dimensions of Transforming People – Part 2 of 3
Given the current business volatility & disruptions driven by technology, digitalization, business-model innovation, industry dynamics,...

Dimensions of Transforming People – Part 1 of 3
Given the current business volatility & disruptions driven by technology, digitalization, business-model innovation, industry dynamics,...

Digital Transformation – A journey to gain digital advantage
Digital is changing everything across all industries. The imperative is to seek advantage from digital engagement in every aspect of the...

Leading Digital Transformation – Not Business As Usual
Right kind of leadership is the scarcest resource that is essential for digital transformation success. Digital transformation is a...

Organizational culture matters! It can make or break your company
An organization’s culture may be one of its strongest assets or its biggest liability. In fact, it has been argued that organizations...

Capturing emotional triggers, for storytelling during business transformation
Who can forget the emotionally charged smashing courtroom climax in the movie, “A Few Good Men,” when a formidable warrior in Colonel...

How do we help our people get on-board with changes in our movie business?
The media content industry is going through unprecedented disruptive changes, that movie production, distribution and exhibition...