
Digital Maturity – How are we doing?
Unless your company has been hibernating through the past decade, you must know that digital transformation is an inevitable journey all...

Become a Customer-experience Business
Success comes from recognizing that every business is now in a customer-experience business. Companies that are not customer-driven...

Enhance your customer engagement
As consumers’ and business customers’ behavior rapidly evolves with digital, they demand very different kinds of relationships with...

Business culture shift is inevitable for retail banks
Banking and consumer finance firms are navigating a dynamically changing environment, in which regulatory constraints, consumer...

Bolster your business on 4 pillars to thwart digital disruptions
Companies are exploring for new offerings & business models, & exploiting their core, at the same time, to land on opportunities to...

Design Thinking – magical balance between strategy & execution
Design Thinking is lately being touted as many things – it’s the search for a magical balance between science & art, structure & chaos,...