
Digital Maturity – How are we doing?
Unless your company has been hibernating through the past decade, you must know that digital transformation is an inevitable journey all...

Become a Customer-experience Business
Success comes from recognizing that every business is now in a customer-experience business. Companies that are not customer-driven...

Dimensions of Transforming People – Part 3 of 3
Given the current business volatility & disruptions driven by technology, digitalization, business-model innovation, industry dynamics,...

Dimensions of Transforming People – Part 2 of 3
Given the current business volatility & disruptions driven by technology, digitalization, business-model innovation, industry dynamics,...

Dimensions of Transforming People – Part 1 of 3
Given the current business volatility & disruptions driven by technology, digitalization, business-model innovation, industry dynamics,...

Looming threat from digital disruption? Don’t play defense.
No company is immune from digital disruption. The disruptive forces of digital even affect the most technology-savvy companies. Even...

Customers buy experiences – what are you selling?
“Customers are no longer buying products and services – they are buying experiences delivered via the products and services.” - Gregory...

What is a people-centric approach to digital transformation?
Across industries, digital transformation efforts are struggling to keep up with the innovation and speed necessary for digital success....

Digital Transformation – Ask the Right Questions
Asking the right questions before and during digital transformation will help make it more successful.

Organizational Change Management – it’s about people engagement!
Companies are facing a new reality, one of economic unpredictability, disruptive technology, globalization, and unprecedentedly fierce...