CHANGE MANAGEMENT

ENGAGEMENT

OPPORTUNITY

Flat revenue growth attributed to operational issues with sales execution and customer service.

APPROACH

Set up procedures and tools necessary facilitate optimum feedback loop and decision processes, with diligent change management.

RECOMMENDATION

Get stakeholder alignment for engaged organization with restructuring, 

communication, mobilization, and training.

RESULT

With successful change management efforts the sales and support teams became significantly more customer-centered.

© 2019 by iJOT Productions.

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